bd662 Privacy Policy
This policy contains a complete description of how your personal information is collected, stored, and protected on the bd662 platform.
1. Introduction and Applicability
bd662 ("we", "our", "platform") operates a secure online casino and betting service for users in Bangladesh. This privacy policy ("policy") explains how we collect your personal information, for what purposes we use it, where we store it, and what measures we take to protect it.
By using the bd662 website or services, you agree to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.
This policy applies to all registered members of the bd662 platform, guest visitors, and anyone who uses our services in any way. Only those aged 21 or above may use our services.
2. What Information We Collect
bd662 collects different types of information at various stages. A detailed description of that information is given below.
Registration and Identity Information
At the time of account creation, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Username and password (encrypted)
- National ID card or passport number (for identity verification)
- Address (building, road, district)
Financial and Payment Information
To process deposits and withdrawals, we collect:
- bKash / Nagad / Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Note: Full card numbers or bank PINs are never stored.
Technical and Usage Information
Information automatically collected when you use our website:
- IP address and device identifier
- Browser type and version
- Operating system
- Cookie and session data
- Page views, clicks, and navigation patterns
- Connection time and duration
Gaming Activity Information
To improve your gaming experience, we record:
- Type and time of games played
- Bet amounts and results
- Bonus usage and wagering history
- VIP tier program progress
- Session logs and activity history
3. Purpose of Using Information
bd662 uses your personal information only for the following legitimate purposes:
| Purpose | Details |
|---|---|
| Account Management | To ensure registration, login verification, and account security. |
| Identity Verification (KYC) | To confirm age and identity, prevent fraud, and ensure responsible gaming. |
| Payment Processing | To carry out secure transactions via bKash, Nagad, Rocket, and bank transfer. |
| Customer Support | To provide assistance via 24/7 live chat and email. |
| Platform Improvement | To analyse user experience and raise the quality of services. |
| Bonuses and Promotions | To send personalised offers, welcome bonuses, and VIP rewards. |
| Security and Compliance | To prevent money laundering, detect fraud, and comply with applicable laws. |
4. Information Sharing and Third Parties
Who We Share Information With
bd662 does not sell or rent your personal information. Information may be shared with third parties only in the limited circumstances below:
- Payment Processors: bKash, Nagad, Rocket, and banks — only the information necessary to process transactions.
- Game Software Providers: Limited technical information for managing game sessions.
- Security Services: For fraud detection and account protection.
- Legal Authorities: In cases of a court order or legal obligation.
Third-Party Obligations
All third parties working with us must:
- Comply with strict data protection standards.
- Use information only for the specified purpose.
- Securely delete information after completing the task.
- Follow our privacy standards.
- Not transfer information to any other party.
We never share your personal information with third parties for advertising purposes.
5. Information Storage and Security
Security Measures
bd662 applies industry-standard technical and organisational measures to protect your information:
All data transmissions are protected by 256-bit SSL.
Stored data remains encrypted on our servers.
Only authorised staff may access specific data.
Regular security reviews and vulnerability testing.
Data Retention Period
We retain your information in accordance with the following policy:
- Active account data: for the full duration that the account remains active.
- After account closure: financial records are retained for a minimum of five (5) years for legal compliance.
- KYC documents: up to a maximum of seven (7) years after account closure.
- Technical logs: generally 90 days to 12 months, depending on the nature of use.
- Inactive accounts: if an account is inactive for three (3) years, the account closure process will begin.
6. Cookies and Tracking Technologies
The bd662 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve our services.
Essential Cookies
Essential for managing login sessions, security verification, and core functionality. These cannot be disabled.
Functionality Cookies
Used for your language preferences, account settings, and personalised experience.
Analytical Cookies
To understand how the site is being used; no personal information is sent to third parties.
Security Cookies
For fraud detection, monitoring unusual activity, and account protection.
Cookie Controls
It is possible to disable cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt the core functionality of the site and you may not be able to log in or make payments.
7. Your Rights and Controls
bd662 recognises the following rights regarding your information. To exercise these rights, please contact our support team.
Right to Access Information
You may request to know what information we have stored about you. We will respond within 30 business days.
Right to Correct Information
If there is an error in your information, you may request a correction. We will correct it as quickly as possible after verification.
Right to Delete Information
After closing your account, you may request that certain information be deleted, though legal retention obligations will still apply.
Right to Data Portability
You may request to receive your information in a structured, common format. This may take a few days to complete.
Right to Object to Processing
You can object to the use of your data for specific purposes, especially for marketing communications.
Right to Restrict Processing
You can request that processing of your data be temporarily suspended under certain circumstances.
8. Protection of Minors
bd662 strictly does not provide services to anyone under 21 years of age. Our platform is for adults only.
- Providing a date of birth for age verification at the time of registration is mandatory.
- Age is confirmed through national identity card verification during the KYC process.
- If we become aware that any account belongs to a user under 21, that account will be closed immediately and no data will be retained.
- If you believe a minor is using our platform, please contact us.
9. Policy Changes & Contact
Policy Changes
bd662 reserves the right to update this privacy policy at any time. In the event of changes:
- The date of the update will be displayed at the top of this page.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered as your acceptance of the new policy.
- If you do not agree to the new policy, you have the right to close your account.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
- 24/7 Live Chat — for instant support
- [email protected]
- All times are in BST (UTC+6)
We aim to respond to all data-related requests within 30 business days.
10. Summary — Your Data is Safe With Us
The key points of bd662's privacy commitment in plain language:
You can learn more about this privacy policy or read further about Responsible Gaming. For any questions, also check our FAQ page.